WhatsApp Engagement Hub
Infoskaters WhatsApp Engagement Hub is a full WhatsApp marketing and support platform — run campaigns, manage templates, automate chatbots, and handle customer conversations from one shared team inbox. Built for businesses that want higher open rates, faster replies, and measurable conversions on WhatsApp.
Increased engagement
Message customers on WhatsApp where open rates are typically far higher than email or SMS, so promotions and updates actually get seen.
Higher conversions
Turn chats into sales with targeted campaigns, timely follow-ups, order updates, and personalised offers using custom fields.
24/7 automated support
Bot replies and AI conversation flows answer FAQs, qualify leads, and hand off to agents when a human is needed — day or night.
Campaign management
Create, schedule, and send campaigns to all contacts or selected groups — launches, reminders, festivals, and re-engagement drives.
Why teams choose it
One hub for marketing, sales & support on WhatsApp
Embedded signup
Onboard businesses faster with integrated signup. Reduce setup friction so your customers (or your own team) can connect WhatsApp and start messaging sooner.
Template management
Create, edit, and organise WhatsApp message templates inside the platform — welcome notes, offers, reminders, and support replies — without constant Meta console hopping.
Multiple phone numbers
Connect multiple numbers under the same WhatsApp Business Account for brands, branches, or departments while keeping control in one workspace.
Shared WhatsApp inbox
Agents chat in a familiar, native-style inbox. Assign conversations, collaborate as a team, and keep history in one place instead of scattered devices.
Bot replies & AI flows
Automate FAQs, lead capture, and guided journeys with bot replies and Flowise AI settings — then escalate to a human when the conversation needs it.
APIs, webhooks & custom fields
Connect CRM, websites, and internal tools via APIs/webhooks. Store custom contact fields and personalise every campaign or chatbot reply.
How it works
From contacts to conversations in four steps
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01
Connect WhatsApp Business
Link your WhatsApp Business Account and phone numbers, then invite team members with the right roles.
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02
Import contacts & templates
Upload contacts via XLSX, add custom fields, and prepare approved templates for offers, updates, and support.
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03
Launch campaigns & bots
Schedule broadcasts to segments, set bot flows for common questions, and define business hours with human handoff.
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04
Chat, measure & convert
Agents reply from the shared inbox while you track engagement and follow up until leads convert or tickets close.
AI automation
Build chatbots without coding
Design intelligent conversation flows in minutes. Keep support online 24/7, qualify leads automatically, and free your team for high-value chats.
Visual bot flow builder
Drag-and-drop nodes to map greetings, menus, forms, and outcomes. Build multi-step journeys without writing code.
Timing & business hours
Set when bots are active. Outside hours, show away messages or route straight to available human agents.
AI personality settings
Tune tone, response behaviour, and fallbacks so the bot matches your brand and industry language.
Team members & agents
Add agents, share the inbox, and collaborate on live chats so no customer message sits unanswered.
Brandable workspace
Customise app colours and workspace look so the platform feels like an extension of your brand.
Stripe subscriptions
Collect recurring plan payments with Stripe — useful if you resell WhatsApp Engagement Hub or bill your own clients.
Use cases
Built for real business conversations
Retail & e-commerce
Send order confirmations, shipping updates, abandoned-cart nudges, and festival offers that customers actually open.
Education & coaching
Share admission updates, fee reminders, class schedules, and counselling follow-ups with parents and students.
Clinics & services
Automate appointment reminders, report-ready alerts, and post-visit feedback collection on WhatsApp.
Agencies & SaaS
Run client campaigns, white-label messaging workflows, and multi-number support for several brands.
Sales teams
Warm leads with templates, continue conversations in the shared inbox, and track who needs a callback today.
Customer support
Deflect repetitive tickets with bots, then escalate complex issues to agents with full chat context.
Plans
Simple pricing for every stage
WhatsApp Cloud messaging charges from Meta apply on top of plan fees. Choose Free to try, Starter to grow, or Business for unlimited scale.
Free
₹0/mo
₹0 / yearly
- 30 contacts
- 1 campaign / month
- 2 bot replies
- 1 bot flow
- 1 custom field
- 1 team member
- AI chatbot
- API & webhook access
Starter
₹599/mo
₹6,500 / yearly
- 1,000 contacts
- Unlimited campaigns
- Unlimited bot replies
- Unlimited bot flows
- Unlimited custom fields
- Unlimited team members
- AI chatbot
- API & webhook access
Business
₹899/mo
₹9,500 / yearly
- Unlimited contacts
- Unlimited campaigns
- Unlimited bot replies
- Unlimited bot flows
- Unlimited custom fields
- Unlimited team members
- AI chatbot
- API & webhook access
